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The Sérénissime Conciergerie FAQ

Sérénissime Conciergerie's answers to all the questions you may have about short-term rental and the benefits of using the services of a concierge to manage the arrival and departure of tenants, cleaning and any unforeseen events that may arise.


  • How is laundry handled?

    Bed linen includes the sheet, pillowcases and duvet cover. Bath linen includes a shower sheet and a hand towel per person and a bath mat.
    The supply of linen and its cleaning are the responsibility of Sérénissime.
    We chose Standard Textile as our supplier because it has the advantage of offering very extensive product ranges.
    The linen is white. It is purchased in triplicate per accommodation. When the first is used, the second goes to the laundry. The third is used in the event of an accident on the first two and allows slower rotation of the first two.
    The laundries we use are Op'Blanchisserie in Morlaix and La laundryrie de Plouescat.

  • How is the accommodation cleaned?

    Two distinct cleanings can be considered:
    Cleaning of the property is planned between each stay by a team of two people. Working in pairs is essential because intervention time is limited. It may only take place on Saturdays in high season. It includes cleaning the floors, dusting, cleaning the bathrooms and kitchen, some of the windows, replacing bed and bath linen. The techniques, products and equipment used are specific and are more akin to the work of a housekeeper than that of a housekeeper. Staff are trained for this purpose. Unless there are exceptions, it will always be the same people who will work in your accommodation.
    A “major” cleaning can be considered before the first rental of the property and possibly once a year thereafter.

  • What pricing policy should be defined?

    The pricing policy is defined in agreement with the owner, after studying the market prices for properties comparable to his. This is what will make it possible to measure the profitability potential.
    Two paid tools are at our disposal to do this:
    AIRDNA, by AIRBNB, allows you to analyze the market and compare its results in a defined geographic sector
    A Revenue Manager, which automatically searches online for prices and attendance of goods on the market. It has the advantage of being able to be used to make pricing dynamic: it can change the rental prices of the property according to the occupancy rate of the sector according to predefined scenarios.
    The pricing policy is not fixed, it must take into account market developments (below the change in % of the average daily price of furnished tourist accommodation between 2022 and 2023):

    price increase history

  • Why use a channel manager?

    The previous illustration demonstrates the inescapable nature of the internet in searching for and booking vacation homes.
    You must therefore have a tool that allows you to both publish and modify a single ad on several platforms (AIRBNB, BOOKING.COM, etc.) in a single operation, to update and consolidate their reservation schedules, to avoid overbooking.
    This tool is called a Channel Manager. Sérénissime Conciergerie has chosen the Lodgify solution.

  • How are tourist accommodations booked?


  • Why a professional photographer?

    During a long-term rental, the quality of the photos in the real estate advertisement does not matter, because the tenant has the opportunity to visit the properties before making their choice.
    This is not the case for short-term rentals. The quality of the ad and its photos is therefore essential. They allow you to separate yourself from the competition
    Aymeric Artus 2 in this. The care taken with the photos is the first testimony to the care that will be devoted to welcoming vacationers.
    The photos will always be representative of the reality of the property, but they can be presented through the presence of a vase of flowers, a set table, etc.
    Sérénissime chose photographer Aymeric Artus. To go further: the Aymeric Artus website

  • Why a digital lock?

    tedeeapp-3-450x0-c-default Installing a digital lock is essential for two reasons:
    A functional reason: it allows you not to have to manage keys. If a visit is necessary for a malfunction or for the intervention of maintenance teams, the presence of a digital lock secures access to the accommodation without risk of loss, forgetting and time-consuming return trips.
    A commercial reason: it allows tenants to be welcomed regardless of their arrival time (if there are traffic jams or train delays, etc.) and offers the certainty that the property is closed in their absence. 51% of stays take place in low season for a duration of 3 or 4 days and vacationers do not want to be subject to time constraints. The digital lock offers this flexibility.
    How it works ?
    It is an electronic key turner controlled via smartphone or PIN codes. Installed inside the property and invisible from the outside. Using a traditional key is still possible, but visitors will not need it.
    Simple to share and use: no apps, accounts, or registration required. A link is sent to tenants, valid only during their stay.