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Concierge services

from A to Z with complete peace of mind


For a careful welcome

Cleaning the accommodation between each stay

  • The maintenance of your furnished tourist accommodation is carried out by a pair, recruited and trained by us
  • This organization allows for more pleasant working conditions and reduced intervention time. He is in fact forced between two stays.
  • The cost of maintaining the accommodation is charged to tenants. It is not optional and varies depending on accommodation

including panic

Checking for the absence of malfunctions

  • When cleaning your tourist accommodation, the proper functioning of the devices is checked.
  • Sérénissime takes care of finding a repairer or replacing defective equipment, with your agreement

The supply of hotel quality bed and bath linen

Bed linen and bath linen are provided by us. This is hotel quality linen. It is purchased in triplicate. When the first is used, the second goes to the laundry. The third is used in the event of an accident on the first two and allows slower rotation of the first two. It can be used indiscriminately in all accommodations in the Sérénissime portfolio.

The laundry

Sérénissime uses the services of the two laundries present on its territory.


Welcome gift

Upon arrival, each tenant will receive a welcome gift.

Meeting with tenants

Depending on the arrival time, it will not be possible to physically welcome all tenants. This is the point of the digital lock. However, a meeting will be planned during their stay to personalize the relationship.

Management of requests and unforeseen events

If a malfunction occurs during a stay, Sérénissime will contact a repairer or will replace the defective equipment, with your agreement.

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